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Introduction to Customized Services

We are well aware that different customers have unique needs in electrical complete sets of products, so we provide comprehensive customized services. Whether you need a distribution cabinet with special specifications, a switch cabinet with personalized functions, or have special technical requirements for transformers, our professional technical team can tailor solutions for you.

In the customization process, we will make full use of our rich experience and advanced technology accumulated in the electrical field to strictly control product quality. From the careful selection of raw materials, to the precise polishing of production processes, to the strict testing of finished products, every step follows international standards to ensure excellent performance, safety, and reliability of customized products. At the same time, our customized services also cover the full life cycle of technical consultation, scheme design, mid-term production and manufacturing, installation and commissioning, and later after-sales maintenance, ensuring you have no worries.

Customization Proces

Requirement communication

foreign trade websites, and provide detailed information on the customized product's functional requirements, technical parameters, application scenarios, etc. Our professional technicians will have in-depth communication with you, comprehensively understand your needs, and answer your questions.

Scheme Design

According to customer needs, our technical team quickly carries out work, using professional knowledge and advanced design software to design detailed customized product solutions for you. The plan will include the product's structural design, electrical schematic diagram, technical parameter description, and provide 3D renderings, allowing you to visually see the appearance and internal structure of the product.

Scheme Confirmation

Submit the designed plan to the client for review. We will modify and improve the plan based on customer feedback until the customer is satisfied and confirms the plan.

Packaging and Shipping

Products that pass the inspection will be professionally packaged using packaging materials suitable for long-distance transportation to ensure that they are not damaged during transportation. Then, according to the transportation method requested by the customer, arrange shipment and provide logistics information in a timely manner.

Quality Inspection

After the production of the product is completed, it will go through multiple strict quality inspection processes, including electrical performance testing, mechanical performance testing, insulation testing, etc., to ensure that all performance indicators of the product meet the requirements. Only products that have passed the inspection can proceed to the next stage.

Manufacturing

After the plan is confirmed, it enters the production and manufacturing process. Our production workshop is equipped with advanced production equipment and a professional production team, strictly following confirmed plans and international quality standards to ensure product quality and production progress. During the production process, we will regularly provide feedback to customers on the progress of production.

Customer Ordering Process

Product Selection and Consultation

Customers browse our foreign trade website to learn detailed information about various electrical complete sets of products. If there is a customization requirement, communicate according to the above customization process; If you choose standard products, you can consult the product's detailed parameters, prices, inventory, and other information through online customer service, email, or phone.

Submit Order

After the customer confirms the product they want to purchase, they fill in the order information on the website, including product model, quantity, shipping address, contact person, contact phone number, etc. For customized products, a customized plan that has been communicated and confirmed by both parties must be attached.

Order Review

After receiving the order, we will review the order information to confirm the availability of the product, price accuracy, and completeness of customer information. If there are any issues, we will communicate with the customer in a timely manner.

Pay for The Goods

After the order is approved, we will send a payment notification to the customer, informing them of the amount of the payment to be made, the payment method (such as wire transfer, letter of credit, etc.), and the receiving account information. The customer pays the payment according to the notification requirements.

Order Processing and Shipping

After receiving the payment, we will immediately arrange for order processing. For standard products, they will be shipped directly from the warehouse; For customized products, follow the customization process for production and delivery. After shipment, provide customers with the logistics tracking number and query method in a timely manner to facilitate tracking of the transportation status of the goods.